The new year is finally here with us; two weeks and a few days into the year already consumed, the cliche that is new year resolutions are easy to come by not only from the family circle but also from friends and colleagues. Organizations too have their objectives set on high sales and overall customer satisfaction.
We believe that problems are both caused and solved by people. Albert Einstein remarked that, ‘we cannot solve a problem with the same thinking that created it in the first place’. Inspired by the African philosophy of Ubuntu, I am because you are; we focus on improving the people so as to improve the situation.